UnikCar - Terms of Service and User Disclaimer
Important User Information
Welcome to UnikCar
- Thank you for choosing UnikCar. By visiting this website or booking a ride, you accept our Terms of Service and this Disclaimer in full.
- UnikCar provides online booking support for car rentals, self-drive vehicles, wedding car rentals, and airport transfers across India.
- Our goal is to make travel easy, safe, and transparent - but users are advised to read these terms carefully before booking.
- We may revise these Terms and Policies at any time, and the latest version displayed on this page shall apply.
Bookings, Usage, and Service Scope
- All bookings are handled through UnikCar’s official booking channels and phone number. Bookings are confirmed only after receiving acknowledgment from our team.
- Cars and drivers are allotted based on availability at your chosen location. For self-drive bookings, valid ID and driving license are mandatory.
- For airport, wedding, and outstation bookings, please share complete pickup details, timing, and contact number for smooth coordination.
- Vehicle images shown on this site are for illustration. The actual car may differ in model, color, or year depending on city stock.
Pricing, Payments, and Refunds
- All fares shown include base rental and driver charges. Taxes, tolls, parking, and entry fees are extra unless stated otherwise.
- Final payable amount depends on total kilometers, route, waiting time, and additional services if used.
- Refunds for advance payments will be processed according to the cancellation policy applicable at booking time.
- Payments should be made only through verified methods or directly to UnikCar’s authorized contact. Always keep your booking details for reference.
Self Drive Car Rentals
- Self-drive users must carry valid government-issued ID and a driver’s license. A security deposit may apply, refundable after vehicle inspection.
- Cars must be returned at the agreed time and location in the same condition as received.
- Any damage, traffic fine, or misuse during rental will be chargeable to the renter.
- Smoking or carrying prohibited items in self-drive cars is strictly not allowed.
Chauffeur Driven Rides and Airport Taxis
- All chauffeurs listed under UnikCar are verified, trained, and licensed as per transport norms.
- In case of flight delays, please update our team to reschedule your pickup time accordingly.
- Airport or outstation rides are billed for total kilometers and applicable waiting hours beyond standard limits.
- For late-night or long-distance trips, driver night charges may apply as per the location.
Wedding and Event Car Rentals
- Luxury and decorated vehicles for weddings and events are available on prior booking and confirmation.
- Decoration or theme setup must be discussed beforehand. Additional cleaning or preparation fees may apply.
- Wedding car packages usually include a fixed duration. Extra hours beyond the package are billed separately.
Safety, Assistance, and Roadside Support
- All vehicles are sanitized and checked before every ride to ensure hygiene and safety.
- In case of breakdown, call our 24Ă—7 helpline +91 63555 70768 immediately for assistance.
- National Highway helpline 1033 and emergency number 112 are also available for urgent help.
- UnikCar will provide alternate arrangements wherever possible, but travel disruptions caused by weather, traffic, or local regulations are beyond our control.
Communication and Contact Policy
- By booking or calling UnikCar, you allow our team to contact you via call, SMS, or WhatsApp for confirmations, reminders, and updates.
- We may also reach out after your trip for feedback to help us improve our service quality.
- If you wish to stop receiving promotional messages, you can inform our support anytime.
Disclaimer and Limitation of Liability
UnikCar acts as a booking facilitator for car rentals and taxi services. We do not manufacture or own the vehicles listed on our platform. Each trip is subject to operator availability and real-time conditions.
We aim for accuracy in all listings, but we are not liable for mechanical issues, traffic delays, or any third-party factors beyond operational control.
UnikCar cannot be held responsible for missed flights, event delays, or loss of personal belongings during travel. Always plan travel with buffer time and keep your valuables secure.
All prices, offers, and visuals on this website are informative and subject to change without notice.
Governing Law and Dispute Resolution
- All policies and terms are governed by the laws of India.
- In case of any dispute, users should contact UnikCar first for quick resolution. Legal jurisdiction shall apply as per applicable local authority.
Changes to Terms of Service
- UnikCar may revise or update this page periodically. The version published here is always considered the most recent and applicable.
