Privacy Policy - UnikCar
Privacy Policy - UnikCar
Your Privacy Matters to Us
- At UnikCar, your privacy and safety go hand in hand with your travel experience. This policy explains how we handle your personal information when you book or interact with our website.
- We only collect what is required to confirm your booking, provide better service, and ensure smooth communication during your ride.
- By using our website or contacting us by phone, you agree to the terms described below.
- We update our privacy policy from time to time as we expand our services or improve safety standards. The latest version will always be available on this page.
Information We Collect
- Personal Details - like your name, phone number, and location when you book or inquire about our cars.
- Booking Information - including pickup and drop points, trip type (self drive, airport, or wedding), car category, and rental duration.
- Transaction Details - payment status, refund records, and basic ride history.
- Device and Log Data - pages visited, time spent, and basic system data used for improving the site’s performance.
- Support Calls or Messages - to resolve queries, feedback, or service-related communication.
How We Use Your Information
- To confirm, manage, or modify your bookings easily.
- To send ride confirmations, driver details, or trip updates through SMS or call.
- To respond to your queries, refunds, or complaints quickly.
- To improve our platform experience and personalize future bookings.
- To follow transport or data laws applicable in India.
Use of Cookies
- We use cookies to remember your preferred city, selected car models, and improve loading speed.
- Cookies help us understand how visitors use our site so we can make it faster and smoother.
- You can disable cookies anytime through browser settings, but certain booking functions may not work properly without them.
Communication & Support
- When you use UnikCar, you agree to receive booking confirmations, updates, and important messages related to your trip.
- We may also send limited offers or reminders if you’ve used our services before. You can opt-out of promotional messages anytime by letting us know.
- Essential ride updates and safety alerts cannot be opted out of as they are required for your journey.
Data Sharing Policy
- We do not sell, rent, or trade your personal details to anyone.
- Limited data may be shared with verified drivers or partners only for completing your confirmed booking.
- If required by law or government authorities, we may share information strictly for investigation or compliance purposes.
Data Protection and Security
- Your information is securely stored and only used by authorized staff members.
- We take practical safety measures to prevent misuse, loss, or unauthorized access to your data.
- Personal information is retained for a reasonable period after your booking, then deleted or anonymized.
Links to External Websites
- Our website may include links to travel or rental resources for your convenience. UnikCar is not responsible for their content or data practices.
- Please read their respective privacy statements before sharing any details directly on those sites.
Privacy of Minors
- UnikCar services are meant for adult users. Any booking for minors must be made by a parent or guardian.
- If you think we’ve collected any underage information by mistake, please reach out for correction or removal.
Changes to This Privacy Policy
- As our services expand, we may update this policy to meet new standards or add clarity.
- Any new version will be published here with the “Last Updated” date clearly shown.
If you have questions about how we use or protect your information, please call our 24/7 support line at
+91 63555 70768.
